To start a return, click here:
Returns Center - House of Rodan
- Exchanges and returns must be processed by the 30th day from date of delivery.
- We only send return labels if the item was defective or you were sent the wrong item. We will pay for shipping an exchange back to you once the item is received.
- There are NO RETURNS for any of our Customized or Holiday themed Items. They are final sale unless it is defective.
- Items for return must be in the same condition that you received it and can not have been worn or washed. If you have a damaged/defective item, please reach out to firstname.lastname@example.org with your order number and a picture of the damage and we are happy to replace your items free of cost.
- Refunds for returns will be processed upon delivery of your order to our warehouse.
If you have any issues or questions, please feel free to reach out to our customer service team and we will do our best to assist you! Thank you so much for shopping with us.